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Paradigm recently appointed Sun Realm Heating to replace my 23 year old boiler, on Tuesday 2nd April the engineer arrived, he initially fully protected the floor/carpet from our front door to the boiler cupboard. Along with his apprentice he then proceeded to change our existing boiler for a new combi boiler, they removed the water tank from the loft, the immersion water tank from the cupboard and all the old redundant pipework without any problems at all and not even a single drop of waste water on the floor.
His installation of the new Combi Boiler and the total replacement of the pipework was impeccable, this engineer is an artist, I have never seen better looking pipework and I have seen a lot of crap during my life. Replacing the flue, and the complete installation took around seven hours, both of them worked non- stop and I was totally impressed.
Next day Sun Realms Electrician arrived to complete the wiring and install a digital thermostat and receiver, he was also thoroughly professional and gave us valuable insights on how to get the best out of the new system.
He was followed the next day by Sun Realms quality control manager who confirmed the obvious quality of the installation. I have been totally impressed by Sun Realm and especially the engineer who did the installation ,and think Paradigm should be very grateful that they have such a reliable and professional partner.
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