Our  History

When we first started out in 1972, we never imagined we would be where we are today. At the beginning, we were just gas and heating engineers with a desire to do the best for our customers. Who wants to leave a customer dissatisfied?


Today, we serve local authorities and housing associations across Bedfordshire, Buckinghamshire, Hertfordshire and Northants, as well as domestic homes and commercial businesses.


As our business grew and we undertook more and more training, we began to realise the importance of recognising how many diverse needs there are in our local communities.

With a mission to ensure every customer truly had their needs met, we began to review and improve our practices. In more recent years, wellbeing became a new area we wanted to address because it’s important to us that our staff are healthy and well.


Our commitment to training, education and rigorous, reflective working practices places us in the best position to serve the wide needs of a large organisation with a community of residents. These are crucial skills we believe are as important as our in-depth knowledge of boilers and heating systems.


From compliance to safeguarding and inclusion, our robust practices mean you can partner with us knowing we have the right mechanisms in place and the depth of experience you require for ongoing services that satisfy every need.


That’s why over the past two decades, we’ve become a leading supplier of boiler installation and servicing for local authorities and housing associations across Luton, Bedfordshire, Buckinghamshire, Hertfordshire and Northants.

Latest News

September 6, 2024
As winter sets in and temperatures drop, energy bills tend to rise. However, there are many ways to keep your home warm without seeing a significant spike in your heating costs. By focusing on energy-efficient heating strategies, you can reduce your energy consumption and save money while staying comfortable. Whether it’s upgrading your boiler, adjusting your heating habits, or improving insulation, a few simple changes can make a substantial difference. One of the most effective ways to cut heating costs is by ensuring your boiler is running as efficiently as possible. If your boiler is more than 10-15 years old, it might be worth considering an upgrade to a modern, energy-efficient model. Newer boilers, especially condensing ones, are designed to capture more heat and recycle it back into the system rather than letting it escape through the flue. This can result in significant energy savings, with some estimates suggesting up to 30% lower heating bills compared to older models. Regular servicing is also crucial, as a well-maintained boiler operates more efficiently and is less likely to break down. Beyond upgrading the boiler itself, using a smart thermostat is another way to save money. These devices allow you to programme your heating system according to your daily routine, ensuring you only heat your home when necessary. For instance, you can set the heating to turn off while you're at work and warm the house just before you return. Some smart thermostats even allow for remote control via a mobile app, giving you flexibility in managing your heating. According to the Energy Saving Trust, installing and properly using a programmable thermostat can reduce your annual heating costs by around 10%. Another key factor in energy-efficient heating is insulation. Heat loss through walls, roofs, and floors can cause your heating system to work harder, leading to higher bills. Properly insulating your home can prevent this and significantly reduce energy consumption. Cavity wall insulation, for instance, can cut your heating costs by up to 35%, while loft insulation can save an additional 25%. These improvements are not only cost-effective in the long run but can also increase the comfort of your home by reducing draughts and keeping the heat in for longer. Lowering the thermostat by just a degree or two can also make a noticeable difference in your heating bills without sacrificing much comfort. According to various studies, reducing your thermostat setting by 1°C can cut your heating costs by about 10%. It’s a small change that can lead to big savings over the course of a winter. Similarly, making use of the timer function on your heating system can help reduce costs. Rather than leaving the heating on all day, set it to come on just before you wake up and to turn off shortly before you leave the house or go to bed. In addition to insulation and boiler upgrades, smaller changes around the house can also contribute to energy efficiency. Simple measures like using radiator reflectors behind your radiators can help direct heat back into the room rather than allowing it to escape through walls. Similarly, keeping curtains closed at night can help trap heat, while opening them during the day allows sunlight to naturally warm your home. It’s also important to make sure your radiators aren’t obstructed by furniture, as this can block the flow of heat and make your system less efficient. Finally, adopting energy-efficient behaviours can have a long-lasting impact on your bills. Wearing warm clothing indoors and using blankets can allow you to lower the thermostat without feeling cold. Additionally, heating only the rooms you use regularly and turning off radiators in unused spaces can make a big difference. Sealing draughts around doors and windows is another simple, cost-effective way to improve your home’s energy efficiency. In conclusion, by taking steps to improve the efficiency of your heating system, insulate your home, and adopt smarter heating habits, you can enjoy a warm and comfortable winter without the shock of high energy bills. From upgrading your boiler and using a smart thermostat to improving insulation and sealing draughts, these measures will not only save you money but also reduce your carbon footprint, making them a win-win for both your wallet and the environment.
September 6, 2024
Boiler warranties can often seem like a complex aspect of purchasing a new heating system, but understanding them is essential. They offer peace of mind, ensuring that if anything goes wrong with your boiler, you’re protected from unexpected repair costs. However, not all warranties are created equal, and it’s important to know what’s covered, how to maintain your warranty, and why it matters in the long run.  At its core, a boiler warranty is a guarantee from the manufacturer that, should certain components fail within a specified period, they will repair or replace the faulty parts at no additional cost. This can save you from hefty expenses, especially if you experience a major malfunction. Warranties typically range from one to ten years, depending on the manufacturer and model. Some brands may even offer extended warranties for a small additional fee, which can be a worthwhile investment for long-term peace of mind. One of the most important things to remember about boiler warranties is that they come with terms and conditions. Many warranties require that your boiler is installed by a GasSafe registered engineer and that it undergoes regular servicing to remain valid. This is where many consumers get caught out. If your boiler isn’t serviced annually, the manufacturer may refuse to honour the warranty, even if the issue is unrelated to the lack of maintenance. By keeping up with regular servicing, you’re not only maintaining your warranty but also ensuring that your boiler is running efficiently and safely. Another key aspect of boiler warranties is the distinction between a warranty and a guarantee. While they are often used interchangeably, there is a subtle difference. A guarantee is a legal obligation for the manufacturer to repair or replace faulty parts without any additional terms, whereas a warranty is more likely to have specific conditions attached. It's crucial to read the small print to understand what’s required from your side to keep the warranty valid and what limitations might apply. For instance, some warranties may only cover specific parts, like the heat exchanger, while other components might not be included. The length of the warranty is also something to consider when purchasing a boiler. Generally, more premium models come with longer warranties, reflecting the manufacturer’s confidence in their product’s durability and reliability. However, while a longer warranty can be attractive, it’s important to weigh this against the initial cost of the boiler. Cheaper models may come with shorter warranties, but they could end up costing more in repairs if they fail outside of the warranty period. In contrast, a more expensive boiler with a 10-year warranty might save you money over time, especially if it includes parts and labour. Another critical element of boiler warranties is understanding what isn’t covered. Typically, warranties will not cover faults caused by improper installation, neglect, or wear and tear from regular use. It’s also unlikely that external components, such as the thermostat or pipes, will be included in the warranty. These exclusions are why it’s important to use a qualified professional for both the installation and regular maintenance of your boiler. Having a reputable company like Sunrealm Heating handle your servicing ensures that your warranty remains valid and that any potential issues are addressed promptly before they escalate. It’s also worth noting that some manufacturers offer additional coverage, such as boiler insurance, which can cover parts and labour for breakdowns outside the warranty. This can be an appealing option if you want extra protection, particularly for older boilers that might not be covered by the manufacturer anymore. However, before opting for such coverage, check what’s already included in your home insurance, as some policies may provide similar protection for your heating system. In summary, understanding your boiler warranty is crucial to avoid unexpected costs and ensure your heating system is covered in the event of a breakdown. Always ensure your boiler is installed and serviced by a certified professional, carefully read the terms of the warranty, and consider the value of extended warranties or additional coverage. A boiler warranty provides not only financial security but also peace of mind, knowing that your home’s heating is in safe hands.
September 6, 2024
As winter approaches, it becomes crucial to ensure that your boiler is in perfect working order. A sudden breakdown during the colder months can lead to costly repairs and discomfort. Regular servicing can prevent unexpected issues, but there are specific signs that indicate your boiler may need attention sooner rather than later. Here are the top five signs your boiler requires servicing before winter: First, if your boiler starts making unusual noises, it's a clear indication that something isn't right. Boilers are typically quiet when functioning correctly, but if you begin to hear banging, whistling, or gurgling, these could point to internal issues such as trapped air, low water pressure, or even a failing pump. These sounds, especially if persistent, are a signal that the boiler is struggling to operate efficiently and could lead to more significant problems if left unchecked. A GasSafe engineer can diagnose and fix the issue before it escalates. Another sign is fluctuating or inconsistent heating. If your radiators aren't warming up evenly or your home takes longer than usual to heat, your boiler may be struggling to circulate hot water effectively. This could be due to issues like sludge build-up in the system, a faulty thermostat, or an airlock. Addressing these issues early will not only ensure your home stays warm but also help avoid higher energy bills due to inefficient heating. Additionally, if your energy bills have suddenly increased without an obvious cause, it could be a sign that your boiler is not running as efficiently as it should. An inefficient boiler will use more energy to produce the same amount of heat, leading to higher costs. Regular servicing can help identify the cause of the inefficiency, whether it’s due to wear and tear, a dirty system, or faulty components, and restore the boiler’s optimal performance. Catching this early can save you money in the long run. Water leaks around the boiler are another critical warning sign. Even a small amount of leaking water can indicate a serious issue with the system, such as corrosion, pressure problems, or a faulty valve. Not only can leaks cause damage to your home, but they can also lead to a full boiler breakdown if ignored. A technician can trace the source of the leak and fix the underlying problem, preventing further damage and ensuring the boiler remains safe to use. Lastly, if you notice an irregular or yellow flame in your boiler, this could signal a dangerous issue. Normally, the flame should be blue. A yellow or flickering flame may indicate that the boiler is not burning fuel properly, which can result in the production of carbon monoxide – a dangerous, odourless gas. This is a serious health hazard, and immediate action is needed if you see this sign. Alongside this, if your carbon monoxide alarm goes off, you should switch off the boiler and contact a GasSafe engineer immediately. Regular servicing ensures that the boiler’s combustion process remains safe and efficient, reducing the risk of harmful emissions. In conclusion, paying attention to these signs can help you catch problems early and avoid the discomfort and inconvenience of a boiler breakdown during the coldest months of the year. A boiler that is making strange noises, struggling to heat your home, increasing your energy bills, leaking water, or displaying an irregular flame needs professional attention. By servicing your boiler before winter, you can ensure your system is safe, efficient, and ready to keep your home warm throughout the colder months.
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