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Boiler warranties can often seem like a complex aspect of purchasing a new heating system, but understanding them is essential. They offer peace of mind, ensuring that if anything goes wrong with your boiler, you’re protected from unexpected repair costs. However, not all warranties are created equal, and it’s important to know what’s covered, how to maintain your warranty, and why it matters in the long run.

At its core, a boiler warranty is a guarantee from the manufacturer that, should certain components fail within a specified period, they will repair or replace the faulty parts at no additional cost. This can save you from hefty expenses, especially if you experience a major malfunction. Warranties typically range from one to ten years, depending on the manufacturer and model. Some brands may even offer extended warranties for a small additional fee, which can be a worthwhile investment for long-term peace of mind.
One of the most important things to remember about boiler warranties is that they come with terms and conditions. Many warranties require that your boiler is installed by a GasSafe registered engineer and that it undergoes regular servicing to remain valid. This is where many consumers get caught out. If your boiler isn’t serviced annually, the manufacturer may refuse to honour the warranty, even if the issue is unrelated to the lack of maintenance. By keeping up with regular servicing, you’re not only maintaining your warranty but also ensuring that your boiler is running efficiently and safely.
Another key aspect of boiler warranties is the distinction between a warranty and a guarantee. While they are often used interchangeably, there is a subtle difference. A guarantee is a legal obligation for the manufacturer to repair or replace faulty parts without any additional terms, whereas a warranty is more likely to have specific conditions attached. It's crucial to read the small print to understand what’s required from your side to keep the warranty valid and what limitations might apply. For instance, some warranties may only cover specific parts, like the heat exchanger, while other components might not be included.
The length of the warranty is also something to consider when purchasing a boiler. Generally, more premium models come with longer warranties, reflecting the manufacturer’s confidence in their product’s durability and reliability. However, while a longer warranty can be attractive, it’s important to weigh this against the initial cost of the boiler. Cheaper models may come with shorter warranties, but they could end up costing more in repairs if they fail outside of the warranty period. In contrast, a more expensive boiler with a 10-year warranty might save you money over time, especially if it includes parts and labour.
Another critical element of boiler warranties is understanding what isn’t covered. Typically, warranties will not cover faults caused by improper installation, neglect, or wear and tear from regular use. It’s also unlikely that external components, such as the thermostat or pipes, will be included in the warranty. These exclusions are why it’s important to use a qualified professional for both the installation and regular maintenance of your boiler. Having a reputable company like Sunrealm Heating handle your servicing ensures that your warranty remains valid and that any potential issues are addressed promptly before they escalate.
It’s also worth noting that some manufacturers offer additional coverage, such as boiler insurance, which can cover parts and labour for breakdowns outside the warranty. This can be an appealing option if you want extra protection, particularly for older boilers that might not be covered by the manufacturer anymore. However, before opting for such coverage, check what’s already included in your home insurance, as some policies may provide similar protection for your heating system.
In summary, understanding your boiler warranty is crucial to avoid unexpected costs and ensure your heating system is covered in the event of a breakdown. Always ensure your boiler is installed and serviced by a certified professional, carefully read the terms of the warranty, and consider the value of extended warranties or additional coverage. A boiler warranty provides not only financial security but also peace of mind, knowing that your home’s heating is in safe hands.
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Excellent service
Had boiler failure on Sat pm, engineer arrived within hr and got it working but advised needed new boiler as heat exchanger was broken. The new boiler survey was done on Tues am and new boiler was fitted and working same day.
Professional and very good
After a number of calls eden from sun realm turned up amazing guy even though boxing day the most amazing guy professional funny and very good at what he does fixed problem with in minutes.
Couldn't ask for more!
My experience with Sun Realm was brilliant. Great service. Great engineer, professional, used his PPE, resolved issue and arrived on time. Couldn't ask for more!
Thank you for your kindness
Lovely man came out to my father today. He was so professional he even asked my dad if he needed any shopping. Thank you for your kindness.
Very reasonable price
I am very weary of heating engineers and scared of being " ripped off". what a complete breath of fresh air Sun Realm. done the repair at a very reasonable price. Spot on!
thank you Sunrealm for great service
After missing the gentleman knocking on our door, I telephoned sunrealm spoke to customer service, and the gentleman came back we were so grateful as we have a 4 year and had no heating thank you sunrealm for great service.
Impressive work
7 radiators and a boiler removed and new ones installed job done and finished in under 4 hours
bloody impressive!
First class service
First class service first class job very pleased both fitters where very good at there job never left any mess.
Our commitment to deliver the highest standards of service to every one of our customers enables us to work across the full spectrum of client groups.
Sun Realm Heating Co Ltd
27-29 Camford Way
Luton
Bedfordshire
LU3 3AN
United Kingdom
VAT Number
283716929
UK Company Registration
1202277
ICO Registration
ZA091884
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